Privacy Policy

1.1 Personal Data provided by you

Contact Information

• Name
• Email address
• Phone number
• Address

When you register an account with us: We collect your personal details such as your name, email address, phone number, and password.

When you fill out forms or surveys: We may collect demographic information such as age, gender, marital status, occupation, and income.

When you provide information to assess your eligibility to provide services: We may collect driver's license information, background check results, and other related data.

1.2 Personal Data from your interaction with us

Driver Partner or Delivery Partner Information

To assess your eligibility to provide services as a driver partner or delivery partner, we may collect:

• Driver's license information
• Background check results

Through your use of our services: We collect data such as your location, feedback, ratings, compliments, transaction details, and how you interact with our apps and websites.

Device information: This includes hardware model, serial number, IP addresses, file and app names and versions, GPS location, IMEI number.

Telematics data: Such as speed, acceleration, and braking data.

In-app communication: We may collect personal data you enter in messages when you use our in-app communication features.

1.3. Personal Data from Third Parties

Social Media Interactions

When you interact with our social media pages, we may collect:

• Social media account ID
• Profile photo
• Any other publicly available data

From social media: When you interact with our social media pages or use social media logins to verify your identity, we may collect your social media account ID, profile photo, and any other publicly available data.

From partners: Some partners may install personal in-vehicle applications or devices in their vehicles for their own purposes.

1.4. Identity Verification

We may verify your identity through various means, such as:

• Social media logins
• Submission of selfie images

1.5. Demographic Information

When you fill out demographic information in surveys, we may collect:

• Age
• Gender
• Marital status
• Occupation
• Income information

2.1. Providing Services

To Provide and Maintain Our Services

Processing transactions

Managing your account

• To facilitate and manage your use of our services
• To process transactions and send you related information

2.2. Improving Services

To Improve Our Services

Analyzing usage and trends

• To understand and analyze how you use our services
• To develop new products and services

2.3. Communication

To Communicate with You

Sending updates and promotional materials

Responding to inquiries and providing customer support

• To send you updates, promotions, and other information
• To respond to your inquiries and provide customer support

2.4. For Safety and Security

Monitoring for fraudulent activity

Ensuring the safety of our users

• To monitor and prevent fraudulent activities
• To ensure the safety of our users

3.1 Passengers and Driver Partners

We may share your:

• Profile information
• Location
• Transaction details

3.2 With our service providers and business partners

We may share your:

• Profile information
• Location
• Transaction details

3.3 For legal reasons

We may share your personal data:

• To comply with legal obligations
• To protect our rights and safety